Airlines Warn Passengers of Fake Social Media Account Scams

Customers reaching out to major U.S. airlines on social media could be getting targeted by scammers.

JetBlue and United Airlines have seen fake accounts falsely representing the airlines on platforms like Facebook and Instagram.

In response, JetBlue is working to identify and remove these fake accounts.

The increasing reliance on social media for customer service has made passengers a prime target for scammers.

With the busiest holiday travel season anticipated, the TSA expects to screen 30 million passengers during Thanksgiving.

This influx of passengers increases the likelihood of travel issues and potential scams.

To protect themselves, customers are urged to verify the authenticity of social media accounts and avoid sharing personal information.

United Airlines advises customers to report fraudulent interactions to the social media platform where they occur.

Southwest Airlines recommends private messaging on Facebook or Twitter for the safest and secure communication with their customer service.

By being vigilant, travelers can avoid falling victim to these scams and ensure a smooth journey.